Subscriptions and renewals
Check the service name, amount, currency, billing cycle, start date, and next renewal date if totals or reminders look unexpected.
WhisperBill Support
How can we help?
Get help with subscription records, AI entry, exchange rates, calendar reminders, privacy, and app feedback.
Contact
Email us directly.
For bug reports, account questions, feature feedback, or data and privacy requests, contact us at support@gowellapp.me.
Typical reply
Within 2 business days
Chat and photo scanning
AI entry works best with clear amounts, currencies, dates, and renewal wording. You can always edit extracted details before saving.
Exchange-rate totals
Mixed-currency totals depend on the latest available exchange-rate refresh. Refresh rates manually if dashboard totals seem stale.
Renewal reminders
Calendar reminders require calendar permission. If reminders are missing, confirm permission and the next charge date in the record.
Frequently Asked Questions
Does WhisperBill require an account?
No. WhisperBill is designed around local subscription records and does not require an account to manage your saved subscriptions.
Where is my subscription data stored?
Saved subscription records are stored on your device. Network requests are used only for features that need them, such as AI-assisted entry or exchange-rate refreshes.
Can I use WhisperBill without AI features?
Yes. You can add and edit subscriptions manually without using AI chat entry or photo recognition.
What should I include in a support email?
Include your device model, iOS version, app version, what you expected to happen, what actually happened, and screenshots if they help explain the issue.